Shipping policy

🚚 Shipping Policy – MySuppl

📦 Order Processing

• All orders are processed within 1–2 business days after confirmation.
• Orders are processed Monday to Saturday (excluding public holidays).

🚛 Shipping & Delivery Time

• India Delivery: 3–7 business days (may vary by location)
• International Delivery: 7–14 business days depending on destination
• Delivery timelines are estimates and may be affected by courier delays or external factors.

💰 Shipping Charges

• Shipping charges are calculated at checkout based on:
  • Location
  • Order weight
• Free shipping may be available on selected orders or offers.

📍 Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS.
• Tracking details may take up to 24–48 hours to update.

❗ Delays

• Delivery may be delayed due to:
  • Weather conditions
  • Courier issues
  • Remote locations
• We are not responsible for delays once the order is handed over to the courier.

🌍 International Shipping

• We ship worldwide.
• Customs duties, taxes, or import charges (if applicable) must be paid by the customer.

🔁 Order Changes & Cancellation

• Orders can be modified or cancelled only before dispatch.
• Once shipped, orders cannot be changed.

📦 Incorrect Address

• Please ensure your shipping details are correct.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.

📩 Need Help?

If you have any questions about your order, contact us via the Contact Page:
👉 https://mysuppl.com/pages/contact